Delivery Policy – MyEggWhite

Delivery Policy

Delivery Policy
1. All deliveries are only within Malaysia.  Street names and Postcode must be correct and accurate.
2. NO P.O. Box or International addresses.
3. If the packaging seal is opened or damaged, DO NOT accept the parcel.
4. If you are not at home to receive your purchased order, please contact the carrier service (courier service) immediately for next deliveries or pick up.
5. If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
6. We only use standard packaging materials for all orders.
7. We deliver each order to the delivery address within Malaysia only 

SHIPPING CHARGES
1. A standard shipping and handling fee (Stated Below) for every transaction for local delivery unless otherwise stated.  *
(the fee is subject to change by the management without prior notice).
 RM9.00 (Ringgit Malaysia Nine) : Within Klang Valley
 RM 15.00 (Ringgit Malaysia Fifteen) : Out of Klang Valley
2. STRICTLY NO REFUND for shipping and handling charges.
3. All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.

DELIVERY LEAD TIME
1. Order confirmation and closing time is 12 pm from Monday to Friday (except public holidays and considered the next business working day where applicable).
2. Confirmed orders will be processed within the next four (4) business working days, excluding Saturday, Sunday & Public holidays.
3. Delivery lead time for Orders to arrive (after processing and packing) is as follows:-
 Peninsular Malaysia : 3 – 5 business working days.
 Sabah, Sarawak & Langkawi : *subject to courier service’s changes*.

Company details :
Myeggwhite Techniice Asia Enterprise
Level 11 , Menara KEN TTDI
No.37 , Jalan Burhanuddin Helmi
60000 Taman Tun Dr Ismail
Contact : 03 2779 1383
Contact : 017- 3163595 / 01118881338
E- Mail : info@myeggwhite.my